Contact Center

Today’s contact center technology must be fast and flexible. That’s why we built a cloud contact center solution for the new way you’re working that is incredibly easy to deploy and simple to use. We give you the power to digitally transform your business by accelerating delivery of omnichannel digital experiences, shifting to self-service and bringing your human and personal touch back into the customer experience.

At your business needs and preference, we can install data server in Cloud or on-premise in your local data center. For Cloud, we have Google Cloud that is hosted in the Singapore region, Alibaba Cloud hosted in Malaysia, and Lintasarta that is hosted in the Indonesia region.

Your Cloud contact center adapts to match your needs, helping you run a smarter business. It’s easy – affordable without being inadequate. With all the tools you need to connect in new ways, it’s never been easier to win new business.


Accordia OMNI Add-ons – Your Omnichannel Cloud Call Center Solutions that is customizable and adds value to your business needs.